Studio: Framestore
Job Opening: Head of Data Ops & Render Support
Location: Mumbai, India
Type: Full-Time
Responsibilities:
- The smooth running of the Mumbai and Data Ops Render Support teams
- Analysis and recommendations on enhancing the performance of the Render Farm and Storage use
- Work closely with your global peers to ensure global standards, processes, and workflows are maintained with your teams
- Establish, drive, and implement best practices for your teams and in concert with the global teams
- Establish and maintain career development paths (CDP) for your team members
- Work with the Talent Development team to establish and maintain a training program to foster growth and complement the CDP for your team members
- Work closely with the Systems team globally, including L1, L2, L3, to ensure your team needs are met and set expectations of your teams requirements
- Work in concert with L3 to establish roadmaps for your team’s tools, task automation, and reporting & analysis of the Render Farm and Storage use
- Provide supervision and mentoring to your direct reports
- Drive and manage the recruitment efforts for DataOps & RenderSupport
- Work closely with the Heads of Productions and Production teams to ensure connectivity between locations
- Work with show Supervisors to capture objectives and success metrics
- Establish framework, workflows, and tools which enable comprehensive data analysis for the Render Farm and Storage use
- Lead your team’s efforts to Monitoring, track, and report render and data usage for each project.
- Liaising with senior artists to discuss data and render resource optimisation.
Qualifications & Skills:
- Service desk management (Jira preferable)
- Strong communication skills
- Mentorship and training
- Project and resource management
- Strong documentation
- Knowledge of Linux essential commands
- Experience in Industry (Pipeline, Network, Production)
- Prior experience in Render Farm management
- Prior experience in Data management
Desired Skills:
- Ticket handling, Incident/Problem/Change management
- Good to have knowledge on the Windows Platform
- Coding experience and understanding (python, C++, Shell scripting, etc )
